Warranty
Please read Carefully
For all warranty Claims please comtact us on our mobile app located bottom Corner of website
Warranty
All our Christmas trees come with a 3 year Warranty
Christmas lights and decoration come with a 1 season warranty
Inflatables have a 5 year Warranty
We require you to contact us on the app below before we accept any warranty claims
To help us to better assist you with your claim we require as many photos as posible
The item arrived damaged or missing parts
All orders leave our warehouse in brand new undamaged condition. If your item arrives damaged or missing parts, we will replace it for you (or if stocks are exhausted, refund you in full) and reimburse you for any return shipping costs you incur to return the item to us. Please send us a copy of the receipt for any shipping costs you incur.
All claims for damaged items must be made within 5 business days of receiving your order. It is important that you open your order as soon as you get it, and notify us immediately if there is any damage.
No responsibilities accepted for any damages after installation
For all warranty Claims please comtact us on our mobile app located bottom Corner of website