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Warranty
All our Christmas trees come with a 3 year Warranty
Christmas lights and decoration come with a 1 season warranty - year expirers 25th December 12am each year
Inflatables have a 5 year Warranty
The item arrived damaged or missing parts
All orders leave our warehouse in brand new undamaged condition. If your item arrives damaged or missing parts, we will replace it for you (or if stocks are exhausted, refund you in full) and reimburse you for any return shipping costs you incur to return the item to us. Please send us a copy of the receipt for any shipping costs you incur.
All claims for damaged items must be made within 5 business days of receiving your order. It is important that you open your order as soon as you get it, and notify us immediately if there is any damage.
Please take photographs of the damage and send them to us via email(support@amazingchristmas.com.au) so we can report it to our insurer, carrier and warehouse.
No damaged/missing item claims accepted after 5 business days
No responsibilities accepted for any damages after installation
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Amazing Christmas’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Amazing Christmas’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 100 Kendalls Road Henty NSW 28. Our ABN is 66 622 617 529. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
Amazing Christmas is committed to the Australian privacy legislation in the way it collects, uses, secures and discloses personal information.
The Commonwealth Privacy Act 1988 requires companies to comply with the National Privacy Principles (NPPs). This document describes Amazing Christmas's Privacy Policy.
We lawfully collect personal information that is necessary for our business to function. The information we collect and hold will depend upon the products and services you request from us and may include:
We also collect information about you when you use our website https://www.amazingchristmas.com.au.
The use of the facilities and services available through our website will determine the amount and type of information we collect. The only personal information we collect when you use our website is what you tell us about yourself, for example, by completing an online form when you request product information, or when you send us email we will record your mail address.
We track usage patterns on our website on an anonymous aggregate basis. Your identity cannot reasonably be ascertained from this information. Each time you visit our website a web server makes a record of your visit. Specifically, it records your:
We use the information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Statement. We will not use your personal information for any other purpose without first seeking your consent, unless authorized or required by law. Generally we will only use and disclose your personal information:
If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications. If you at any time receive any communication from Amazing Christmas which you would not like to receive, please Contact Us and we will remove your name from our mailing list.
In most cases, you can gain access to the personal information that Amazing Christmas holds about you, subject to some exceptions allowed by law.
If you would like to check or amend your contact details, please Contact Us. We will deal with all requests for access to personal information as quickly as possible. Requests for a large amount of information, or information which is not currently in use, may require further time before a response can be given. In some cases, consistent with the NPP, we may refuse to give you access to personal information we hold about you. If we do refuse your request, we will provide you with a reason for our refusal.
Amazing Christmas will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files.
The Internet is not always a secure method of transmitting information. Accordingly, Amazing Christmas cannot accept responsibility for the security of information you send to, or receive from us over the Internet or for any unauthorized access or use of that information
It may be necessary for us to review and revise our Privacy Policy from time to time. An amended version will be posted on our website at Privacy Policy. We suggest that you visit our website regularly to keep up to date with any changes.
If you would like any further information, or have any queries, problems or complaints in relation to this Privacy Policy or our information handling practices in general, please Contact Us.
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